Maggie’s vCard

Maggie Glodziak, a 16-year hospitality veteran, was Vice President with Wyndham Hotel Group from April 2015 to December 2016. She was responsible for implementing the Market Segmentation and the Selling Strategy across all systems and brands and was engaged on the implementation team to launch the Synxis CRS platform for 8,500 hotels. From 2010 to 2015 she was the Vice President for Dolce Hotels & Resorts. In her role, she directed revenue management standards, tools, and strategies to maximize revenues and increase market share for Dolce’s 26 hotels, resorts, and conference hotels in North America and Europe. She worked closely with third-party distribution channels to drive occupancy levels, initiated and deployed market strategies with the hotels and regional teams, developed and trained revenue management staff, and worked to improve the company’s central reservations system, the call center, and the property management systems. She implemented the forecasting tool for all Dolce hotels.   From 2008 to 2010 she was the Regional Director of Revenue Management for Hilton Worldwide, responsible for developing, implementing, and measuring revenue management initiatives for a number of the company’s managed hotels in Florida, New York, and New Jersey.  From 2005 to 2008, she was regional director of revenue management for WHM LLC, an affiliate of The Blackstone Group, where she directed revenue management programs for the company’s managed Hilton, LXR and Intercontinental Hotel Group hotels in Florida, New York, New Jersey, Colorado, Virginia, Illinois and Missouri. From 2002 to 2005, she was revenue manager for The Plaza Hotel in New York, where she was responsible for helping to achieve budgeted room and catering revenue for the 805-room hotel. From 2000 to 2002, she served the hotel as director of restaurant sales and reservations.   Maggie worked on converting a Wyndham Hotel at LaGuardia Airport to a LaGuardia Airport Hotel and during this time was able to increase the RevPar Index 15% year over year. Eight months after the conversion her team was able to capture over a 100% of the RevPar Index, allowing them the fair share of the market. Glodziak received a master of science degree in hospitality industry studies from New York University in 2004 and a bachelor of technology degree in hospitality management from New York City Technical College, Brooklyn, in 2000.