Rick Pagsibigan, SPHR, SHRM-SCP, Vice President of Human Resources, has over 20 years of human resources management experience. Most recently, he spent seven years in various complex and regional human resources leadership roles with Crestline Hotels & Resorts. While working for Crestline, he developed a model to positively impact guest satisfaction through employee performance management and improvement plans, and was involved in the development of an organization-wide succession planning and career development program for operational leaders. Prior to Crestline, Mr. Pagsibigan spent 10 years working for the American Red Cross, with his last position being Chief Human Resources & Strategy Officer for the Greater Philadelphia Region.
Mr. Pagsibigan earned a master’s degree in Human Resources Management from Marymount University and a bachelor’s degree in Communications from George Mason University. He also holds a Senior Professional in Human Resources (SPHR) designation from the Human Resources Certification Institute.